Najczęściej zadawane pytania

All of our digital workbooks and planners are available in PDF format. This format ensures compatibility with a wide range of devices and applications, making it easy for you to access and use your purchases wherever you go. Additionally, our PDF files are specifically adapted for use with note-taking applications such as GoodNotes, Notability, and Xodo, allowing you to annotate and customize your workbooks and planners seamlessly.

If you're interested in printing your digital product, please check the product description on our store. We clearly indicate if a file is suitable for printing, so you can make sure it meets your needs before making a purchase.

Our digital workbooks and planners are primarily designed for use on tablets and iPads with note-taking applications such as GoodNotes, Notability, and Xodo. These apps enhance your experience by enabling effective interaction with the hyperlinks and other interactive features embedded in our products. We highly recommend using these devices and applications to take full advantage of the functionalities offered by our workbooks and planners.

While our products are optimized for tablet use, you can also access and use them on computers where compatible note-taking applications are installed. Before making a purchase, please ensure that the note-taking application on your computer can seamlessly handle interactive hyperlinks, as this is essential for maximizing the utility of our products.

Please note that our files are not adapted for use on smaller screen devices such as smartphones or iPhones, as these devices may not provide an optimal experience due to screen size and application compatibility limitations.

Once your payment is confirmed, you will almost immediately receive an email containing a link to download your purchased digital workbook or planner. Additionally, you can access and download your files directly from the order details in your account. We recommend registering an account on our store's website during your purchase. This not only streamlines the process but also ensures that you can access your purchased products at any time through your account panel.

This setup provides a convenient and reliable way for you to obtain and manage your digital products, allowing you to start using them as soon as possible.

We understand that flexibility is important, which is why we offer a 30-day return policy. You can return any digital workbook or planner for any reason within 30 days from the date of purchase.

To initiate a refund, you can follow one of two methods depending on how you made your purchase:

Registered Customers: If you have an account with us, simply go to your order details and use the return form available there to start the process.

Guest Customers: If you purchased without registering, you're not left out. Please reach out to us via the contact form on our website. Include your order number and the account details where the refund should be made, and we will take care of it from there.

Please note that the detailed rules regarding returns are described in our Terms and Conditions, which can be found on our website. This ensures that both parties understand and agree to the terms of returns and refunds, making the process smooth and straightforward.

Yes, we understand the importance of ensuring our products meet your needs. That's why we offer free samples of our digital workbooks and planners. Below you can find a list of products for which trial versions are available. To access a free sample, simply click on the link corresponding to the product you're interested in. You will be asked to provide your name and email address, and we will send the free sample directly to your inbox.

This process allows you to try before you buy, ensuring that you feel confident and satisfied with your purchase decision.

We offer a variety of convenient payment options with PayPal. This allows you to choose from several secure methods, including:

PayPal: Use your PayPal account for a quick, secure, and easy payment process.

Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

Local Payment Methods: Depending on your location, various local payment options may also be available, ensuring you can choose the method that works best for you.

Our checkout process is designed to be smooth and secure, so you can make purchases with confidence knowing that your financial details are well protected.

Ensuring the security of your payment information is our top priority. Our store uses checkout process built with PayPal, one of the most trusted payment solutions available. Here’s how we protect your information:

PayPal is renowned for its robust security measures. By processing payments through checkout integration with PayPal, your financial data is secured using advanced encryption and fraud prevention technologies.

Our payment system adheres to the Payment Card Industry Data Security Standard (PCI DSS). This standard is required by credit card companies to ensure secure transactions.

We do not store any of your credit card or bank account details on our servers. All payment information is processed directly by PayPal, further minimizing the risk of unauthorized access.

Every transaction is monitored and heavily guarded behind PayPal’s advanced encryption to prevent fraud and ensure payment security.

You can complete your purchase with confidence, knowing that we are committed to protecting your payment information with the highest standards of security.

If you encounter any issues downloading or accessing your purchased products, please don't hesitate to contact us. You can reach out to us through the contact form below. We are available to assist you from Monday to Friday, 8:00 a.m. to 4:00 p.m., according to the Polish time zone (GMT+2).

When waiting for a response, please consider time zone differences which might affect our response times. We treat each inquiry with personalized attention, and we strive to respond to all emails by no later than the next business day.

In the meantime, we encourage you to visit our FAQ section, where we continuously update answers to common questions that may help resolve your issue more quickly.

We appreciate your interest in our digital products. Please be aware that all our digital workbooks and planners are sold on a lifetime license basis. This license allows you to use the products for your personal use only. It is important to understand that you do not have the right to resell, redistribute, or share our products in any form.

For more detailed information, please refer to the license rules described in our Terms and Conditions. Our aim is to protect the integrity of our products and the creative effort of our team. We kindly ask for your cooperation in respecting these terms to ensure that we can continue providing high-quality resources.